Customer-Dominant Logic

Customer-Dominant Logic

Customer-Dominant Management as a New Target in Relationship Marketing

Hadwich, Karsten; Bruhn, Manfred; Saleschus, Maxim

Springer

12/2024

425

Dura

9783658453510

Pré-lançamento - envio 15 a 20 dias após a sua edição

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Subject and Characteristics of Customer-Dominant Logic.- From Customer-Dominant Logic to Customer-Dominant Management - Theoretical Foundation of Customer-Dominant Logic.- Core Elements of Customer-Dominant Logic. - Customer-Dominant Logic as a Management Approach.- Market Research in Customer-Dominant Logic.- Market Segmentation in Customer-Dominant Logic.- Marketing Strategies in Customer-Dominant Logic.- Marketing Tools in Customer-Dominant Logic.- Marketing Controlling in Customer-Dominant Logic.- Development Trends of Customer-Dominant Logic.- Literature Service: Scientific Contributions to Corporate Management from the Customer Perspective.
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Customer-Dominant Logic Book; Customer-Dominant Management; Customer orientation; Customer retention;CRM;Customer Relationship Management