Strategic Communication in a Global Crisis
portes grátis
Strategic Communication in a Global Crisis
National and International Responses to the COVID-19 Pandemic
Tench, Ralph; Meng, Juan; Moreno, Angeles
Taylor & Francis Ltd
05/2024
364
Mole
9781032026961
15 a 20 dias
Descrição não disponível.
Dedication
Foreword
Preface
Acknowledgements
List of contributors
List of Figures, Tables and Infographics
Part I: Introduction
Chapter 1: A world turned upside down
Ralph Tench, Juan Meng and Angeles Moreno
Part II: Observations and responses from communication professionals around the world
Chapter 2: A question of trust: Exploring trust concepts, experiences, and early observations from Europe
Chiara Valentini, Oyvind Ihlen and Ralph Tench
Chapter 3: Communication professionals' adaptation to COVID-19 impacts in North America
Juan Meng, Bryan Reber and Tong Xie
Chapter 4: Latin America and the strategic communication dilemma in times of COVID-19
Alejandro Alvarez-Nobell, Juan-Carlos Molleda, Angeles Moreno and Ana Maria Suarez-Monsalve
Part III: Global perspectives on COVID-19 communication
ASIA
Chapter 5: Assessing COVID-19 communication in China:
Communication channels, sources for information, and information retention
Juan Meng, Ruoyu Sun, Tong Xie and Zhao Wang
EUROPE - SOUTH
Chapter 6: "I am impressed by how quickly they changed": The impact of CSR communication initiatives during COVID-19 among millennials in Italy
Elanor Colleoni, Mirko Olivieri, Stefania Romenti and Grazia Murtarelli
Chapter 7: Risk communication and disinformation in Portugal: How media consumption affects the understanding of COVID-19 health-protective messages
Gisela Goncalves, Valeriano Pineiro-Naval and Sonia de Sa
Chapter 8: COVID-19 information seeking in Spain: How media use affects trust in the government
Cristina Navarro, Angeles Moreno and Cristina Fuentes-Lara
EUROPE - NORTH
Chapter 9: The good, the bad and the ugly: Learning lessons from the UK's COVID-19 communication
Ralph Tench and Gemma Bridge
Chapter 10: Public trust in governments' communicating with intermediaries: Finnish and Swedish governments during the COVID-19 pandemic
Chiara Valentini and Mark Badham
Chapter 11: Experiencing COVID-19 in Denmark, Norway and Sweden: The role of the Nordic model
Oyvind Ihlen, Bengt Johansson and Mark Blach-Orsten
AMERICA - SOUTH
Chapter 12: Strategic communication and left-wing populist governments: The paradigmatic case of crisis management due to COVID-19 in Argentina
Alejandro Alvarez-Nobell
Chapter 13: Brazil and the COVID-19 pandemic: Crisis communication management as opposed to public communication
Andreia Silveira Athaydes, Karen Cristina Kraemer Abreu, Marcus Vinicius de Jesus
AMERICA - NORTH
Chapter 14: Factors influencing Americans' preventive behaviours during the COVID-19 pandemic: Lessons for strategic health and risk communicators
Sung In Choi, Yan Jin and Mark Badham
EUROPE - EAST AND SOUTH EAST
Chapter 15: Crisis communication by the government of Georgia during the COVID-19 pandemic
Natia Kaladze, Leli Bibilashvili and Mari Bandzeladze
Chapter 16: Information-seeking behaviour and governmental communication assessment during the COVID-19 pandemic in Romania
Camelia Cmeciu, Anca Anton, Anamaria Nicola
Chapter 17: COVID-19 communication in Turkey: Exploring the public's information-seeking behaviour
OEzlem Alikilic, Ebru Goekaliler and Inanc Alikilic
AFRICA
Chapter 18: An African perspective of COVID-19 communication: Citizens' perspectives and sense-making of the pandemic in Nigeria
Chinedu Jude Nwasum, Ezinne Chioma Abaneme and Aloysius Chukwuebuka Ifeanyichukwu
Part IV: Conclusion
Chapter 19: Implications for the future of strategic communications from the COVID-19 pandemic
Ralph Tench, Juan Meng and Angeles Moreno
Index
Foreword
Preface
Acknowledgements
List of contributors
List of Figures, Tables and Infographics
Part I: Introduction
Chapter 1: A world turned upside down
Ralph Tench, Juan Meng and Angeles Moreno
Part II: Observations and responses from communication professionals around the world
Chapter 2: A question of trust: Exploring trust concepts, experiences, and early observations from Europe
Chiara Valentini, Oyvind Ihlen and Ralph Tench
Chapter 3: Communication professionals' adaptation to COVID-19 impacts in North America
Juan Meng, Bryan Reber and Tong Xie
Chapter 4: Latin America and the strategic communication dilemma in times of COVID-19
Alejandro Alvarez-Nobell, Juan-Carlos Molleda, Angeles Moreno and Ana Maria Suarez-Monsalve
Part III: Global perspectives on COVID-19 communication
ASIA
Chapter 5: Assessing COVID-19 communication in China:
Communication channels, sources for information, and information retention
Juan Meng, Ruoyu Sun, Tong Xie and Zhao Wang
EUROPE - SOUTH
Chapter 6: "I am impressed by how quickly they changed": The impact of CSR communication initiatives during COVID-19 among millennials in Italy
Elanor Colleoni, Mirko Olivieri, Stefania Romenti and Grazia Murtarelli
Chapter 7: Risk communication and disinformation in Portugal: How media consumption affects the understanding of COVID-19 health-protective messages
Gisela Goncalves, Valeriano Pineiro-Naval and Sonia de Sa
Chapter 8: COVID-19 information seeking in Spain: How media use affects trust in the government
Cristina Navarro, Angeles Moreno and Cristina Fuentes-Lara
EUROPE - NORTH
Chapter 9: The good, the bad and the ugly: Learning lessons from the UK's COVID-19 communication
Ralph Tench and Gemma Bridge
Chapter 10: Public trust in governments' communicating with intermediaries: Finnish and Swedish governments during the COVID-19 pandemic
Chiara Valentini and Mark Badham
Chapter 11: Experiencing COVID-19 in Denmark, Norway and Sweden: The role of the Nordic model
Oyvind Ihlen, Bengt Johansson and Mark Blach-Orsten
AMERICA - SOUTH
Chapter 12: Strategic communication and left-wing populist governments: The paradigmatic case of crisis management due to COVID-19 in Argentina
Alejandro Alvarez-Nobell
Chapter 13: Brazil and the COVID-19 pandemic: Crisis communication management as opposed to public communication
Andreia Silveira Athaydes, Karen Cristina Kraemer Abreu, Marcus Vinicius de Jesus
AMERICA - NORTH
Chapter 14: Factors influencing Americans' preventive behaviours during the COVID-19 pandemic: Lessons for strategic health and risk communicators
Sung In Choi, Yan Jin and Mark Badham
EUROPE - EAST AND SOUTH EAST
Chapter 15: Crisis communication by the government of Georgia during the COVID-19 pandemic
Natia Kaladze, Leli Bibilashvili and Mari Bandzeladze
Chapter 16: Information-seeking behaviour and governmental communication assessment during the COVID-19 pandemic in Romania
Camelia Cmeciu, Anca Anton, Anamaria Nicola
Chapter 17: COVID-19 communication in Turkey: Exploring the public's information-seeking behaviour
OEzlem Alikilic, Ebru Goekaliler and Inanc Alikilic
AFRICA
Chapter 18: An African perspective of COVID-19 communication: Citizens' perspectives and sense-making of the pandemic in Nigeria
Chinedu Jude Nwasum, Ezinne Chioma Abaneme and Aloysius Chukwuebuka Ifeanyichukwu
Part IV: Conclusion
Chapter 19: Implications for the future of strategic communications from the COVID-19 pandemic
Ralph Tench, Juan Meng and Angeles Moreno
Index
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.
crisis;crisis communication;covid-19;strategic communication;risk management;Health Information Seeking Behaviour;Channel Complementarity Theory;MERS;Channel Complementarity;Strategic Crisis Communication;Communicating Health Crisis;Pandemic Management;Mobile Messaging Apps;Strategic Health Communication;Information Seeking Behaviour;Vaccination Information;CSR Communication Initiative;Government Communication Management;European Public Relations Education;Strategic Communication Research;CSR Communication;Brazilian Government;Government's Crisis Response;Preventive Behaviour;Chinese Government;Romanian Respondents;Vaccination Intention;UK National Newspaper
Dedication
Foreword
Preface
Acknowledgements
List of contributors
List of Figures, Tables and Infographics
Part I: Introduction
Chapter 1: A world turned upside down
Ralph Tench, Juan Meng and Angeles Moreno
Part II: Observations and responses from communication professionals around the world
Chapter 2: A question of trust: Exploring trust concepts, experiences, and early observations from Europe
Chiara Valentini, Oyvind Ihlen and Ralph Tench
Chapter 3: Communication professionals' adaptation to COVID-19 impacts in North America
Juan Meng, Bryan Reber and Tong Xie
Chapter 4: Latin America and the strategic communication dilemma in times of COVID-19
Alejandro Alvarez-Nobell, Juan-Carlos Molleda, Angeles Moreno and Ana Maria Suarez-Monsalve
Part III: Global perspectives on COVID-19 communication
ASIA
Chapter 5: Assessing COVID-19 communication in China:
Communication channels, sources for information, and information retention
Juan Meng, Ruoyu Sun, Tong Xie and Zhao Wang
EUROPE - SOUTH
Chapter 6: "I am impressed by how quickly they changed": The impact of CSR communication initiatives during COVID-19 among millennials in Italy
Elanor Colleoni, Mirko Olivieri, Stefania Romenti and Grazia Murtarelli
Chapter 7: Risk communication and disinformation in Portugal: How media consumption affects the understanding of COVID-19 health-protective messages
Gisela Goncalves, Valeriano Pineiro-Naval and Sonia de Sa
Chapter 8: COVID-19 information seeking in Spain: How media use affects trust in the government
Cristina Navarro, Angeles Moreno and Cristina Fuentes-Lara
EUROPE - NORTH
Chapter 9: The good, the bad and the ugly: Learning lessons from the UK's COVID-19 communication
Ralph Tench and Gemma Bridge
Chapter 10: Public trust in governments' communicating with intermediaries: Finnish and Swedish governments during the COVID-19 pandemic
Chiara Valentini and Mark Badham
Chapter 11: Experiencing COVID-19 in Denmark, Norway and Sweden: The role of the Nordic model
Oyvind Ihlen, Bengt Johansson and Mark Blach-Orsten
AMERICA - SOUTH
Chapter 12: Strategic communication and left-wing populist governments: The paradigmatic case of crisis management due to COVID-19 in Argentina
Alejandro Alvarez-Nobell
Chapter 13: Brazil and the COVID-19 pandemic: Crisis communication management as opposed to public communication
Andreia Silveira Athaydes, Karen Cristina Kraemer Abreu, Marcus Vinicius de Jesus
AMERICA - NORTH
Chapter 14: Factors influencing Americans' preventive behaviours during the COVID-19 pandemic: Lessons for strategic health and risk communicators
Sung In Choi, Yan Jin and Mark Badham
EUROPE - EAST AND SOUTH EAST
Chapter 15: Crisis communication by the government of Georgia during the COVID-19 pandemic
Natia Kaladze, Leli Bibilashvili and Mari Bandzeladze
Chapter 16: Information-seeking behaviour and governmental communication assessment during the COVID-19 pandemic in Romania
Camelia Cmeciu, Anca Anton, Anamaria Nicola
Chapter 17: COVID-19 communication in Turkey: Exploring the public's information-seeking behaviour
OEzlem Alikilic, Ebru Goekaliler and Inanc Alikilic
AFRICA
Chapter 18: An African perspective of COVID-19 communication: Citizens' perspectives and sense-making of the pandemic in Nigeria
Chinedu Jude Nwasum, Ezinne Chioma Abaneme and Aloysius Chukwuebuka Ifeanyichukwu
Part IV: Conclusion
Chapter 19: Implications for the future of strategic communications from the COVID-19 pandemic
Ralph Tench, Juan Meng and Angeles Moreno
Index
Foreword
Preface
Acknowledgements
List of contributors
List of Figures, Tables and Infographics
Part I: Introduction
Chapter 1: A world turned upside down
Ralph Tench, Juan Meng and Angeles Moreno
Part II: Observations and responses from communication professionals around the world
Chapter 2: A question of trust: Exploring trust concepts, experiences, and early observations from Europe
Chiara Valentini, Oyvind Ihlen and Ralph Tench
Chapter 3: Communication professionals' adaptation to COVID-19 impacts in North America
Juan Meng, Bryan Reber and Tong Xie
Chapter 4: Latin America and the strategic communication dilemma in times of COVID-19
Alejandro Alvarez-Nobell, Juan-Carlos Molleda, Angeles Moreno and Ana Maria Suarez-Monsalve
Part III: Global perspectives on COVID-19 communication
ASIA
Chapter 5: Assessing COVID-19 communication in China:
Communication channels, sources for information, and information retention
Juan Meng, Ruoyu Sun, Tong Xie and Zhao Wang
EUROPE - SOUTH
Chapter 6: "I am impressed by how quickly they changed": The impact of CSR communication initiatives during COVID-19 among millennials in Italy
Elanor Colleoni, Mirko Olivieri, Stefania Romenti and Grazia Murtarelli
Chapter 7: Risk communication and disinformation in Portugal: How media consumption affects the understanding of COVID-19 health-protective messages
Gisela Goncalves, Valeriano Pineiro-Naval and Sonia de Sa
Chapter 8: COVID-19 information seeking in Spain: How media use affects trust in the government
Cristina Navarro, Angeles Moreno and Cristina Fuentes-Lara
EUROPE - NORTH
Chapter 9: The good, the bad and the ugly: Learning lessons from the UK's COVID-19 communication
Ralph Tench and Gemma Bridge
Chapter 10: Public trust in governments' communicating with intermediaries: Finnish and Swedish governments during the COVID-19 pandemic
Chiara Valentini and Mark Badham
Chapter 11: Experiencing COVID-19 in Denmark, Norway and Sweden: The role of the Nordic model
Oyvind Ihlen, Bengt Johansson and Mark Blach-Orsten
AMERICA - SOUTH
Chapter 12: Strategic communication and left-wing populist governments: The paradigmatic case of crisis management due to COVID-19 in Argentina
Alejandro Alvarez-Nobell
Chapter 13: Brazil and the COVID-19 pandemic: Crisis communication management as opposed to public communication
Andreia Silveira Athaydes, Karen Cristina Kraemer Abreu, Marcus Vinicius de Jesus
AMERICA - NORTH
Chapter 14: Factors influencing Americans' preventive behaviours during the COVID-19 pandemic: Lessons for strategic health and risk communicators
Sung In Choi, Yan Jin and Mark Badham
EUROPE - EAST AND SOUTH EAST
Chapter 15: Crisis communication by the government of Georgia during the COVID-19 pandemic
Natia Kaladze, Leli Bibilashvili and Mari Bandzeladze
Chapter 16: Information-seeking behaviour and governmental communication assessment during the COVID-19 pandemic in Romania
Camelia Cmeciu, Anca Anton, Anamaria Nicola
Chapter 17: COVID-19 communication in Turkey: Exploring the public's information-seeking behaviour
OEzlem Alikilic, Ebru Goekaliler and Inanc Alikilic
AFRICA
Chapter 18: An African perspective of COVID-19 communication: Citizens' perspectives and sense-making of the pandemic in Nigeria
Chinedu Jude Nwasum, Ezinne Chioma Abaneme and Aloysius Chukwuebuka Ifeanyichukwu
Part IV: Conclusion
Chapter 19: Implications for the future of strategic communications from the COVID-19 pandemic
Ralph Tench, Juan Meng and Angeles Moreno
Index
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.
crisis;crisis communication;covid-19;strategic communication;risk management;Health Information Seeking Behaviour;Channel Complementarity Theory;MERS;Channel Complementarity;Strategic Crisis Communication;Communicating Health Crisis;Pandemic Management;Mobile Messaging Apps;Strategic Health Communication;Information Seeking Behaviour;Vaccination Information;CSR Communication Initiative;Government Communication Management;European Public Relations Education;Strategic Communication Research;CSR Communication;Brazilian Government;Government's Crisis Response;Preventive Behaviour;Chinese Government;Romanian Respondents;Vaccination Intention;UK National Newspaper
