KIND

Introduction

PART ONE: The Quiet Power of Kindness
1: The case for kindness at work
2: The three myths of kindness

PART TWO: The Eight Principles of Kindfulness
- 3: Kindness starts with you
- 4: Set clear expectations
- 5: Listen deeply
- 6: People first, work second. Always.
- 7: Be humble
- 8: Treat people the way THEY want to be treated
- 9: Slow down
- 10: It doesn't end with you

Final thoughts: The Future

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• Gestão do pessoal e recursos humanos
• Aconselhamento de carreiras e sucesso
• Teoria e comportamento organizacional

Kindness; kind; empathy; teams; leadership; mentoring; personal development; support; retention; trust