Artificial Intelligence for Customer Relationship Management
portes grátis
Artificial Intelligence for Customer Relationship Management
Solving Customer Problems
Galitsky, Boris
Springer Nature Switzerland AG
12/2020
463
Dura
Inglês
9783030616403
15 a 20 dias
887
Descrição não disponível.
Chatbots for CRM and Dialogue Management.- Recommendation by Joining a Human Conversation.- Adjusting Chatbot Conversation to User Personality and Mood.- A Virtual Social Promotion Chatbot with Persuasion and Rhetorical Coordination.- Concluding a CRM Session.- Truth, Lie and Hypocrisy.- Reasoning for Resolving Customer Complaints- Concept-based Learning of Complainant's Behavior.- Reasoning and Simulation of Mental Attitudes of a Customer.- CRM Becomes Seriously Ill.- Conclusions.
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.
Customer Relationship Management;Artificial Intelligence;Machine Learning;Prediction of Human Behavior;Natural language Processing;Simulation of a Multi-agent System;Personalization;User Modelling;Dialogue System
Chatbots for CRM and Dialogue Management.- Recommendation by Joining a Human Conversation.- Adjusting Chatbot Conversation to User Personality and Mood.- A Virtual Social Promotion Chatbot with Persuasion and Rhetorical Coordination.- Concluding a CRM Session.- Truth, Lie and Hypocrisy.- Reasoning for Resolving Customer Complaints- Concept-based Learning of Complainant's Behavior.- Reasoning and Simulation of Mental Attitudes of a Customer.- CRM Becomes Seriously Ill.- Conclusions.
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.
