Practical Guide to IT Problem Management
portes grátis
Practical Guide to IT Problem Management
Dixon, Andrew
Taylor & Francis Ltd
05/2022
88
Mole
Inglês
9780367636227
15 a 20 dias
180
Descrição não disponível.
Biography. Introduction. Chapter 1 Getting Your Priorities Right. Chapter 2 Timelines. Chapter 3 Failure Modes. Chapter 4 Complexity Theory. Chapter 5 Automation and Artificial Intelligence. Chapter 6 Drill Down. Chapter 7 Divide and Conquer. Chapter 8 Cause and Effect. Chapter 9 Resolution Evaluation Methods. Chapter 10 ITIL Problem Management. Chapter 11 Problem Boards and Problem Records. Chapter 12 The Drive for Efficiency. Chapter 13 Applying the Principles to the World Outside of IT. Chapter 14 Using Checklists. Conclusion. A Glossary. B Sample Checklists. Index.
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.
ITIL;Service Management;Lean;IT operations;IT management;ITSM;Timeline;Follow;Problem Boards;Failure Modes;Problem Records;Rcd;Chaotic Problems;Service Desk;Corporate Application;DHCP;DNS;Network Switch;Lifecycle;Hold;Functioning Thermostats;Clues;Teflon Insulation;DHCP Server;Windows Update;Anti-virus Software;Gate Valve;HPE;Window PC
Biography. Introduction. Chapter 1 Getting Your Priorities Right. Chapter 2 Timelines. Chapter 3 Failure Modes. Chapter 4 Complexity Theory. Chapter 5 Automation and Artificial Intelligence. Chapter 6 Drill Down. Chapter 7 Divide and Conquer. Chapter 8 Cause and Effect. Chapter 9 Resolution Evaluation Methods. Chapter 10 ITIL Problem Management. Chapter 11 Problem Boards and Problem Records. Chapter 12 The Drive for Efficiency. Chapter 13 Applying the Principles to the World Outside of IT. Chapter 14 Using Checklists. Conclusion. A Glossary. B Sample Checklists. Index.
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.
ITIL;Service Management;Lean;IT operations;IT management;ITSM;Timeline;Follow;Problem Boards;Failure Modes;Problem Records;Rcd;Chaotic Problems;Service Desk;Corporate Application;DHCP;DNS;Network Switch;Lifecycle;Hold;Functioning Thermostats;Clues;Teflon Insulation;DHCP Server;Windows Update;Anti-virus Software;Gate Valve;HPE;Window PC
