Competency Mapping and Assessment

List of Figures

List of Tables

Preface

Acknowledgements

Prologue

PART I: What, Why and How It Has Been Done

1 Introduction to Competency Mapping

2 Competency-Based HRM

3 Competency Models

4 Assessment Centres

PART II: What, Why and How Have We Done

5 Competency Mapping and Assessment Centre-Case Studies

6 SOS Competency Model

7 The Four Clusters Leadership Model

8 Three Clusters Model for HR

9 Three Pillars of Excellence Model for Academic Institutions

10 Three Clusters Model for Automobiles

11 Competency Directory

PART III: What, Why and How To Do It

12 Issues Related to Developing Competency Models

13 Formation of a Competency Framework

14 Writing Competencies

15 Competency-Based Interviewing

16 Resistance and Recommendations

References

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competency;assessment;competency mapping