Human-Centered Service Design for Healthcare Transformation

Human-Centered Service Design for Healthcare Transformation

Development, Innovation, Change

Pfannstiel, Mario A.

Springer International Publishing AG

01/2023

466

Dura

Inglês

9783031201677

15 a 20 dias

887

Descrição não disponível.
Chapter 1. Bridging the Health Gap: Human-centered Approaches to Connect Clinical and Com-munity Care (Patricia Alafaireet).- Chapter 2. The Change from Leadership to Leader-shift, The human-centered service design approach requires new leadership competencies in the health system (Karin Messer-Misak).- Chapter 3. Empowered health and social care staff: The value of human-centred service design in co-producing transformative change (Stuart G. Bailey).- Chapter 4. Human-Centred Service Design and Trans-formative Innovation: Beginning to under-stand how innovation culture shifts within the public health system in Western Australia (Sash Milne).- Chapter 5. Enhancing Seldom Heard Perspectives in Human-Centered Service Design for Health and Social Care Transformation (Kris Kalkman).- Chapter 6. Educational challenges in integrating healthcare and social services: the case of the University of Tartu Paernu College in designing a master's programme in Person-Centred Social Innovation (Ewe Alliksoo).
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Health care management;Health economics;Service design practices;Hospital management;Healthcare market;Disruptive innovation in healthcare;Innovative healthcare products;Service thinking in health care