Governing Street-Level Bureaucracies

Governing Street-Level Bureaucracies

The Organizational Shaping of Caseworkers

Johansson, Hakan; Jacobsson, Kerstin

Taylor & Francis Ltd

04/2025

178

Dura

Inglês

9781032331942

Pré-lançamento - envio 15 a 20 dias após a sua edição

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1. Introduction: Governing Street-level Bureaucracies 2. Normative Governance in Street-level Bureaucracies 3. The Organizational Context 4. Governance by Discourse 5. Governance by Emotion 6. Governance by Peers 7. Governance by Numbers, Colours and Symbols 8. Caseworker Subjectivities and Responses to Governance 9. Conclusion
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sociology of work;organizations;organisations;management ideology;welfare state;bureaucracy;case studies;Sweden;self-regulation;agencies;internalisation;internalization;front-line staff;mixed methods;informal methods;sociology;performance standards;sociology of organisations;organizational studies;organisational studies