Fitness Facility Management

Fitness Facility Management

Stevenson, Chris; Trotter, Steven A.

Human Kinetics Publishers

11/2024

216

Mole

9781718221253

15 a 20 dias

Descrição não disponível.
Introduction: History of the Fitness Industry

Part I. Profile: Designing an Organization

Chapter 1. Current State of the Fitness Industry
Effect of the COVID-19 Pandemic on the Fitness Industry
Changes in the Industry
Exercise Habits and Behavior of Americans
Current Consumer Behavior

Chapter 2. Organizational Mission, Vision, and Values
Identify Core Values
Craft a Strong Mission Statement
Define Your Vision
Share What Guides You

Chapter 3. Identifying Your Target Market
Performing a Market Analysis
Performing a Competitive Analysis
Creating Buyer Personas

Chapter 4. Business Operations
Business Plans
Business Models
Financial Management 101
Budgeting and Forecasting

Part II. People: Building Rock Star Teams

Chapter 5. Recruiting, Hiring, and Onboarding Top Talent
Fitness Facility Positions
Recruiting
Hiring
Onboarding

Chapter 6. Engaging and Retaining Top Talent
Management Versus Leadership
Great Teams
Communication Plans
Meetings
Evaluating Employee Engagement
Gathering Employee Feedback
Rewards and Recognition
Performance Evaluations
Performance Improvement Plans

Chapter 7. Talent Offboarding
Types of Separation
Positive Exit Experiences

Part III. Products: Delivering World-Class Programs, Services, and Facilities

Chapter 8. Brick and Mortar Facilities
Types of Fitness Facilities
Building and Expanding Fitness Facilities
Standards and Guidelines for Designing Fitness Facilities
Front-of-House and Back-of-House Operations
Fitness Facility Signage
Standard Operating Procedures

Chapter 9. Fitness Equipment
Purchasing Versus Leasing
Types of Fitness Equipment
Cost and Quantity of Equipment
Equipment Layout
Caring for Your Equipment

Chapter 10. Member Services and Programs
Group Fitness
Personal Training
Health Coaching
Other Programming and Services

Part IV. Project Management and Profitability: Creating Systems for Success

Chapter 11. Attracting and Engaging Members
Sales Funnels
Behavior Change Models
Lead Generation
Membership Sales
Member Onboarding
Diversified Member Engagement
Member Offboarding

Chapter 12. Emergency Preparedness and Risk Management
Risk Identification
Risk Evaluation
Risk Management
Implementation of Risk Plans
Ongoing Evaluation

Chapter 13. Business Strategy and Marketing
Effectiveness and Efficiency
Technology in Fitness Facilities
Marketing Plans
Strategic Plans
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Fitness health facility; management; managing; health club; manager; gym; owner; fitness center; fitness business; fitness facility operations; offboarding; risk; profitability; design