Chatbots and Human-Centered AI

.- Understanding and Designing for Human-AI Interactions.


.- Analyzing Patterns of Conversational Breakdown in Human-Chatbot Customer Service Conversations.


.- Selecting Empathic Response Headers in Customer Support Conversations with LLM-based Emotion Recognition.


.- Exploring the Effects of Consistency-based Hallucination Detection for LLM-based QA Chatbots: A Simulation Study.


.- LadderChat - An LLM-based Conversational Agent for Laddering Interviews.


.- Can Machine Learning Models Recognise Emotions, Particularly Neutral, Better Than Humans?.


.- Human-Centred AI in Education and Social Support.


.- An AI-Powered Learning Companion for Adaptive and Personalized STEM Educatio.


.- Development and Evaluation of a University Chatbot Using Deep Learning: A RAG-Based Approach.


.- A Voice-Enabled Intelligent Virtual Agent for People with Memory Impairments: Thematic Analysis of Focus Group Results.


.- The BookBot Project: Conceptual Design of a Social Robot Facilitating Reading Motivation.


.- Questions people ask ChatGPT regarding their romantic relationships and what they think about the provided answers: An exploratory study.


.- Conversational AI for Citizens and Customers.


.- AI-Driven Dialogue: Leveraging Generative AI in Conversational Agent Voting Advice Applications (CAVAA).


.- First Aid for Europe - A Study on the Impact of Digital Voting Assistants on Young Adults During the Elections for the European Parliament in 2024.


.- An Analysis of Federal and Municipal Chatbots in Germany.


.- LLM-powered Conversational AI in Customer Service: Users' Expectations and Anticipated Use.


.- Feeling Understood by AI: How Empathy Shapes Trust and Influences Patronage Intentions in Conversational AI.

Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.

• Armazenagem de Dados
• Hardware de rede
• Linguagem natural e tradução mecânica
• Interacção homem-computador
• Recuperação da informação
• Programação de computadores / desenvolvimento de software

Chatbots;conversational AI;human-centred AI;trustworthy AI;human-AI interaction;human-AI collaboration;large language models;generative AI