Shared Voices

Shared Voices

A Framework for Patient and Employee Safety in Healthcare

Raines, Heidi

Advantage Media Group

03/2023

184

Mole

Inglês

9798887500942

15 a 20 dias

277

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Introduction

PART I
Just Culture in Healthcare
Care Volume and Complexity in the Absence of Effective Systemization
What is a Just Culture in Healthcare?
Steps toward Achieving a Just Culture of Care
The Next Leap Forward

Evolution of the Patient Safety Movement
Twenty-First-Century Efforts to Improve Patient Safety and Quality of Care
Aviation as Model
Meaningful Reporting

Encouraging Near-Miss Reporting
Anonymous Reporting
Learning from Reporting
Our Pathway to Prevention

PART II
Establishing a Patient Safety Committee
Seven Steps to Establishing a Patient Safety Committee
Building Organizational Trust

Building an Effective Reporting System
Key Characteristics of an Effective Incident Reporting System
Selecting a Reporting Software: Start with the End Result in Mind
Fundamental Features of Reporting Software
Building Electronic Event Reporting Forms
Organizational Accountability

Post Event Follow-Up
What Happens after an Event is Submitted?
Communicating with Patients and Families
Four Essential Questions to Answer during Follow-up
A Deeper Look at Root Cause Analysis
Key Steps of an RCA
Best Practice Model: RCA
Tools for Conducting Root Cause Analyses
Further Analysis

Checklists for Prevention
Why Checklists?
Types of Checklists
Utilization of Checklists
Use Case 1: Infection Prevention
Use Case 2: Environment of Care (EOC) Rounding
Use Case 3: Safety Huddles
Use Case 4: Individual Risk Assessments
Use Case 5: Patient Experience
Use Case 6: Employee Experience
Checking In

PART III
Patient Safety as a Value-Based Care Initiative
The Evolution of Value-Based Reimbursement
The Impact of Patient Safety Programs on Patient Outcomes

Conclusion
Acknowledgment
About the Author
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healthcare;just culture;technology;patient safety;hospitals;clinics;public health;near-miss reporting;root cause analysis;doctors