Measuring the User Experience
portes grátis
Measuring the User Experience
Collecting, Analyzing, and Presenting UX Metrics
Tullis, Tom; Albert, Bill
Elsevier Science & Technology
03/2022
384
Mole
Inglês
9780128180808
15 a 20 dias
570
Descrição não disponível.
1. Introduction to UX
2. Background
3. Planning
4. Performance Metrics
5. Self-Reported Metrics
6. Issue-Based Metrics
7. Eye Tracking (new)
8. Measuring Emotion (new)
9. Combined and Comparative Metrics
10. Special Topics
11. Case Studies
12. Ten Keys to Success
2. Background
3. Planning
4. Performance Metrics
5. Self-Reported Metrics
6. Issue-Based Metrics
7. Eye Tracking (new)
8. Measuring Emotion (new)
9. Combined and Comparative Metrics
10. Special Topics
11. Case Studies
12. Ten Keys to Success
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.
customer experience (CX); service design; UX metrics; variables; study goals; user goals; task success; errors; efficiency; learnability; usability issue; severity ratings; self-reported data; rating scales; facial expression analysis; skin conductance; usability scorecards; card-sorting data; accessibility data; return-on-investment data; net promoter scores; biometrics
1. Introduction to UX
2. Background
3. Planning
4. Performance Metrics
5. Self-Reported Metrics
6. Issue-Based Metrics
7. Eye Tracking (new)
8. Measuring Emotion (new)
9. Combined and Comparative Metrics
10. Special Topics
11. Case Studies
12. Ten Keys to Success
2. Background
3. Planning
4. Performance Metrics
5. Self-Reported Metrics
6. Issue-Based Metrics
7. Eye Tracking (new)
8. Measuring Emotion (new)
9. Combined and Comparative Metrics
10. Special Topics
11. Case Studies
12. Ten Keys to Success
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.
customer experience (CX); service design; UX metrics; variables; study goals; user goals; task success; errors; efficiency; learnability; usability issue; severity ratings; self-reported data; rating scales; facial expression analysis; skin conductance; usability scorecards; card-sorting data; accessibility data; return-on-investment data; net promoter scores; biometrics
