Mastering the Travel Intermediaries

An Introduction to Travel Intermediaries.- Origins of the Global Distribution Systems (1925 - 1983).- GDS: Platform Power (1984 - 1995).- GDS: The Internet, New Channels and Transparency (1996 - 2011).- Scale Matters: GDS Air Shopping.- GDS: The Turbulent Years (2012 - Present).- The Impact of Evolving Business Models on Global Distribution Systems.- A Fast Response System: Airline Shopping in a NDC World.- Offer Management, Dynamic Pricing, and Order Management.- Origins of Online Travel Agencies.- Hotel Bookings and the Dominance of the OTAs.- Customer Trust and NDC.- The Impact of Emerging Technologies on Intermediaries.- Future State

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• Vendas e marketing
• E-commerce: aspectos de negócios
• Indústria do turismo
• Indústria hospitalar
• Inovação empresarial
• Indústrias de distribuição

Travel Intermediaries;Global Distribution Systems;Travel Management Companies;Online Travel Agencies;Air bookings;hotel bookings;air shopping;airline dynamic pricing;new distribution capability;offer management;order management;airline retailing;emerging technologies;trust;aviation industry;hotel industry