Mastering Salesforce Experience Cloud

Mastering Salesforce Experience Cloud

Strategies for creating powerful customer interactions

Beiting, Lillie; Rogers, Rachel

Packt Publishing Limited

10/2024

328

Mole

9781835466346

Pré-lançamento - envio 15 a 20 dias após a sua edição

Descrição não disponível.
Table of Contents

Defining Your Digital Experience Strategy
Translating Your Audience and Interactions into Meaningful Technology Features
Technology Component Identification - Which Parts of Experience Cloud Do I Need?
Curating Data Models
Understanding Experience Cloud Templates
When to Use Aura Components, Lightning Web Components and Lightning Runtime Components
Leveraging Screen Flows versus Apex
Understanding Inputs - Emails, Chats, and Text Messages
Marketing Automation Setup
Leveraging Case Management and Knowledge Bases
Security - Authentication, Data Sharing, and Encryption
Monitoring Your Site - Salesforce Native Reporting
Site Launch, Maintenance, and Moderation
Best Practices and Certification Test Preparation
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