Making the Ask

Making the Ask

The artful science of high-value fundraising

Segal, Clare; Ross, Bernard

Practical Inspiration Publishing

06/2021

268

Mole

Inglês

9781788602372

15 a 20 dias

Descrição não disponível.
Acknowledgements



Usual thanks
Dedication



Preface



Background on how the model was developed
Several examples anecdotes where the approach has worked
Some of the science background and name check



Introduction/overview

This section outlines the key organising principle/model- the 5Ps and how they are interconnected:





Passion: how to get yourself, and your donor, into the right mindset to seek and secure support
Proposal: how to shape and organise a complex story into one that is salient and simple

Preparation: all the key issues you need to consider before you make the call, type the email, prepare the proposal

Persuasion: how to handle the interaction with a prospect- a range of psychological techniques to manage the conversation

Persistence: you rarely succeed in your first approach- this element explores how to deal with challenges



Chapter 1: Passion



Creating a personal anchor for you and the supporter: getting yourself into a success mindset and your prospects into a [philanthropic mindset
Understanding hygiene and motivation factors; understanding Hertzberg-inspired safety and motivation factors
Creating your Personal Brand: establishing how you want to come across in the situation- behaviors, appearance, style





Chapter 2: Proposal:
Organising complex messages: the =mc story framework using key psychological drivers: +/- outcomes and future/present
Creating Powerful Propositions: how to chunk your overall need into propositions related to the needs and interests of a prospect
Mr Ockham's Shaving kit: how to ensure you have made your proposition super simple- a key to success



Chapter 3: Preparation



You can't always get what you want: dividing up the outcome you want into a LIM-it: Like, Intend and Must. (A range of acceptable outcomes.)
Taking the prospect on a journey- how to shape the steps for the prospect towards a positive outcome beyond a successful gift
Think Feel Do: at every step you should consider three ?: what info do I want the prospect to know, how do I want them to feel, what do I want them to do?



Chapter 4: Persuasion



Building rapport: how to build engagement with people who are not like you- the importance of mirror neurons
How do people think they decide v how do people actually decide?: System 1 vs system 2 including key unconscious biases
VAK: the importance of adapting your language and communication style to match that of the prospect



Chapter 5: Persistence



The 9 Nos: when 'no' doesn't really mean 'No, but means 'ask me a better question... 'and the importance of Killer Questions
Be Resourceful: techniques to recover form challenges call on your Mental Mentors, or adopt a new Perceptual position
Learn from the Past: the importance of after action review- answering the three key learning questions



Glossary: explanation of key terms and phrases commonly used



Further Reading: related books and resources to explore



About the Authors: some background info and credibility building



The book will offer access to a range of complementary bonus material. This will be accessible on-line



How to be an effective Volunteer Board Fundraiser

Some specific hints on how to improve the effectiveness of volunteer fundraisers



Writing a Case for Support

A more detailed explanation of the =mc Case for Support Structure



Developing a supporter journey

How to move a prospect along the stages of the 5P model
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Fundraising;Social Entrepreneurship;Communication;Charity;Philanthropy;Nonprofit