Future-Ready Retail

Future-Ready Retail

How to Reimagine the Customer Experience, Rebuild Retail Spaces and Reignite our Shopping Malls and Streets

Ibrahim, Ibrahim

Kogan Page Ltd

06/2022

280

Mole

Inglês

9781398603349

15 a 20 dias

425

Descrição não disponível.
Chapter - 00: Introduction;
Chapter - 01: Entropy, retail and defining the place experience;
Chapter - 02: A new audience;
Chapter - 03: A new customer journey;
Chapter - 04: Reinventing convenience;
Chapter - 05: Reconnecting to community;
Chapter - 06: Remaking place;
Chapter - 07: Repositioning value;
Chapter - 08: Data, new revenue models, new value metrics;
Chapter - 09: A people revolution;
Chapter - 10: The future of our high streets;
Chapter - 11: Post-pandemic reality;
Chapter - 12: Final thoughts
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Online retail; online marketing; retail disruption; retail strategy; customer experience; digital transformation