Conversations and the Human Experience

Conversations and the Human Experience

A Self-Instructional Program to Improve How We Talk to Each Other

Wassermann, Selma

Rowman & Littlefield

07/2022

112

Dura

Inglês

9781475867534

15 a 20 dias

308

Descrição não disponível.
Preface

Acknowledgements

Introduction

What's the good of it? (It's not about the cheese)

How the book is organized

Part One: The Essential Components of Effective Human Interactions

Chapter 1: Listening: "tuning in"

Key conditions in active listening

Developing active listening skills

Chapter 2: Responding

The overarching condition of respect

Selecting appropriate responses

Paraphrasing

End notes

One final word

Chapter 3: The art of the question

Questions that should be avoided

More productive questions

Turning questions into statements of inquiry

The well-orchestrated discussion

Conclusion

Chapter 4: Once more with feeling

Conclusion

Chapter 5: Caveats: When the divide is too great

Part Two

Chapter 6: Introduction to the skill development materials

Chapter 7: Introduction to facilitative interactions: Task 1

Studying the conversations

Thinking about conversations #1

Thinking about conversation #2

Thinking about conversation #3

Thinking about conversation #4

Reflecting on interpersonal facilitative responding

Conclusion

Figure 1: Analyzing Responses in Human Discourse

Chapter 8: Practice in choosing appropriate responses

Practice task

Self-evaluation of your responses

Conclusion

Chapter 9: Practice in attending and responding with respect (encore)

Task

Self-evaluation of your responses

Conclusion

Chapter 10: Creating your own scenario

Self-evaluation of your conversation

Conclusion

Chapter 11: One-on one practice in attending and responding with respect (A)

Pre-conditions

Task

Conclusion

Chapter 12: One-on-one practice in attending and responding with respect (B)

Points to remember in interpersonal discussions

Pre-conditions

Task

Conclusion

Chapter 13: Practice in attending and responding (Encore)

Conclusion

Chapter 14: Using effective interpersonal skills in real situations

Chapter 15: Last Words

Just one more thing

Bibliography
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attention;communication;listening;respect;understanding