Collective Employment Relations

Part I Introduction and Context.- Chapter 1 Introduction.- Chapter 2 Context and Concepts in Contemporary Collective Employment Relations.- Part II Strategy and Implementation.- Chapter 3 Creating an Effective Employment Relations Strategy.- Chapter 4 Building Employment Relations Teams.- Chapter 5 Constructive Behaviours for Effective Employment Relations.- Part III Working with Unions and Collective Voice.- Chapter 6 Informing and Consulting - Practical Processes and Structures for Employee Voice.- Chapter 7 Negotiation in Collective Employment Relations.- Chapter 8 Problem-solving with trade unions.- Part IV Managing Conflict.- Chapter 9 Managing industrial action.- Chapter 10 Rebuilding employment relationships.- Chapter 11 Measurement, evaluation and reporting .- Chapter 12 Concluding remarks - Building a strategic approach to employment relations.

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• Estratégia de negócios
• Gestão do pessoal e recursos humanos
• Gestão e técnicas de gestão
• Legislação emprego e trabalho
• Legislação social

trade unions;conflict resolution;HR;labour relations;organisations;negotiation;HRM